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MicroHis

Health

Available for:

Bubble Desktop available for: Windows

Bubble Desktop available for: MacOS

MicroHis

Description Functions Buttons

Connecting MicroHis to your telephony platform is extremely important for improving customer satisfaction and working more efficiently. With our integration tool Bubble, you no longer have to search for patient data manually during phone calls but can use the functionalities that MicroHis's telephony module has to offer you.

Gateway

For this integration, Bubble acts as a gateway. This means that you can disable all of Bubble's pop-up features yourself, because in this configuration, Bubble only ensures that your telephony environment can communicate with MicroHis's telephony module.

Functionalities

The integration method gives you all the functionality that the MicroHis telephony module has to offer. Think of a callnotification that comes into view with the patient information, which you can also click on to access the calling person's patient file. If several family members are linked to the same telephone number, it is possible to navigate directly to the correct patient from the overview. When a call is transferred to a colleague, the customer information moves with it. By default, the pop-up is visible from the moment your softphone, deskphone or other device rings until the call is terminated. Ask MicroHis about the specific features their telephony module has to offer. In addition to the aforementioned gateway feature, Bubble comes with many other functionalities. For example, you can activate multiple CRM integrations under the same user at no extra cost, which can be useful if you use multiple software applications within your company. We have already listed some important features for you:

All the functionality that MicroHis's phone module has to offer you.
Dialing out with one click on a phone number in your browser or other program with the Click & Call feature.
Easy and secure login based on Single sign-on (Microsoft, Google or Apple account).

Customization

To meet your specific needs, Bubble is equipped with the Automations module. With this module it is possible to add your own If-This-Then-That flows. Think, for example, of running a script or automatically opening the call-note-screen instead of having to click it open.

Technical

Connecting Bubble - and thus the MicroHis Software CRM connector - to your telephony platform is very easy. The procedure is different per telephony platform but one thing they all have in common, you don't have to be a technician to do it.

Outbound call possibilities CRM

Click to dial from CRM
Hotkey dial from CRM
Copy to dial

Deployment type

Bubble Desktop
Bubble Cloud

Integration type

Other
Clone template

Supported applications

Bubble Gateway Integration

Standard Bubble pop-up functions

Single sign-on
Click to dial
Latest features
Number notation

Buttons

Below is the list of available buttons. These are both CRM specific- and generic Bubble functions.

MicroHIS - Open
Custom Action (standard button)
Send E-mail (standard button)
Callback request (standard button)
Call Control (standard button)*
Send WhatsApp message (standard button)
Send Microsoft Teams message (standard button)
Open SearchBar (standard button)

Bubble Pricing

€5 / monthly per user

One-time license fee company: € 150,00

One-time license fee user: € 25,00

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Note: On the MicroHIS – Dedalus side, a paid license is also required, namely a one-time component for implementation and a monthly subscription. Inquire with your HIS supplier. Rates shown do not include VAT and any labor.

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What does Bubble benefit your organization?

Number of employees

Number of calls per employee per hour

Hourly wage per employee

Time saved per call

Calculation

Time saved per year

€

Investment Bubble per year

€

Total investment per year

Potential savings per year

€

Disclaimer: This calculation is based on 45 workable weeks (8 hours per day). This calculation does not take into account any one-time investments or any license fees charged by the CRM vendor. No rights can be derived from this calculation.

Saving time by not having to ask for the customers name
Answer the phone in a customer-friendly and personal way
Improve team interaction by immediately seeing which colleague has had contact
No manual and incorrect entering of customer data
Instantly see who and why someone is calling
More time and attention for the customer which leads to better customer satisfaction
Calling directly from the customer data of your software application
Connecting multiple software applications within the organization? No problem with Bubble!
All functionalities this integration has to offer
When transferring the call to your colleague the customer details are also transferred

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